Features

With the Ticketcounter system you have a complete solution to arrange entrance to your park, museum or event.

Reporting

We offer a comprehensive set of reports so that you have control over your sales and visitor numbers.

Standard reporting

Use a wide range of standard reports within our back office to quickly gain insight into current visitor and turnover figures.

Custom reporting

Create your own reports based on existing datasets. Set your filtering, assign rights and determine which columns you need. We can export to Excel, PDF and CSV

Connect accounting

The connection with your accounting is important. We offer reports based on general ledger accounts. This can be viewed from the debit and credit side. In order to connect details, you can drill down step by step from the general ledger accounts to the receipt.

BI connection

Unlocking ticketing data in dashboarding tools such as Power BI is no problem through our proven API connection.

Connections

At Ticketcounter we believe it is important to do what you are good at. That is why we work together with other parties. Through connections we ensure that the different systems work together seamlessly.

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Accounting connections

We understand the importance of an accounting system that is connected to the ticket system. This can be done via manual bookings and reports. It is also possible to automatically transfer the online and/or cash register to the accounting system every night.

Cash register connections

In addition to our own entrance ticket office, we also offer connections with various other ticket office suppliers.

Marketing automation

Are you looking for a solution to connect your current marketing automation tool to your ticketing software? There are several tools that we currently connect to so that we can automate this process for you.

Tickethub

We have a proven solution that enables you to sell tickets directly from our partners' systems.

Public transport

Provide convenience and a seamless experience for attendees who want access to your event or venue.

Sales channels

We offer the possibility to open up multiple sales channels. This allows you to sell your tickets not only through our platform, but also through a wide range of resellers.

Other

In addition to the options mentioned, we also offer a wide range of other connections to meet different needs.

Online payment methods

Maximum freedom of choice for visitors: various payment methods via links with popular payment providers. Dynamic pricing ensures better distribution, higher revenues and improved customer experience.

iDeal
Bancontact
Mastercard
VISA
Sofort
American Express
PayPal
Giropay
KBC
WeChat
AliPay
Multibanco
Mb Way
On account
Depot

Ticket system

High-quality cloud-based Ticketing software with continuous development ensuring a future-proof solution within day recreation.

Capacities

Manage your visitor flow, avoid endless lines and long waiting times and then adjust your own planning accordingly.

Ticket system

High-quality cloud-based Ticketing software.

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Dynamic pricing

Dynamic ticket pricing. Think of special holiday rates, pricing certain time slots higher or lower to spread crowds or giving an early booking discount.

Search for orders

An integrated system in which reservations can be easily looked up and adjusted in the cash register and/or back office.

Roles and rights

Full user management in the back office, create users, define roles and assign roles to users.

Multiple languages

Multilingual ticket shop, easily add and/or adjust translations yourself via the back office.

Subscriptions

Subscribers are the ambassadors of your location. With our software, you can offer them an online environment to take out a subscription, renew it or view information in the meantime. Of course, sales via the cash register are also possible.

Cancellation of subscriptions

Visitors can easily and intuitively take out and renew a subscription online.

Subscription sales at the cash register

With our POS solution you can create and renew subscriptions, add photos and print passes.

Renewal

Also manage within the subscription shop and inform subscribers of expiration dates and renewal options.

Family subscriptions

Possibility to purchase additional subscriptions for family members from a main account.

Combi subscriptions

Possibility to take out different types of subscriptions on an account. Also extra services can be put on the card such as a parking subscription.

My environment

Give visitors the convenience of their own environment to manage, reserve, cancel or rebook tickets and subscriptions.

Strip card

Sell ​​strip cards that can easily be upgraded and/or depreciated.

Employee passes

Manage the issuing and registration of employee and/or friend passes from Ticketcounter.

Up-sell

Offer relevant extras during the ordering flow, add products including images yourself and process them in a smart way within the ordering flow.

Book a visit

Allow season ticket holders to quickly and easily book a visit themselves via the subscription shop.

Sales to businesses

Our B2B solution offers an online environment to give companies access to ticket sales. Think of tour operators, travel agencies, hotels and recreation parks.

Custom prices

We offer various options to provide companies with unique price lists.

Capacities

Various possibilities to work with capacities and time slots. Give this environment its own capacities, or link it to the rest of the capacities.

Deferred payment

Give companies the opportunity to reserve tickets in advance but pay for them 14 days before the visit, for example. This way, large groups can be scheduled as early as possible and all parties know what to expect as early as possible in the process.

Access control

You want to keep lines at the entrance as short as possible. Our access control is aimed at maximizing the flow at the entrance.

Laser scanner

Our hand scanners are equipped with laser scanners. They are robust and scan quickly. Also from phones and passbooks can be scanned.

Scan app on mobile phone

Use your phone's camera to scan tickets. The red or green screen will immediately indicate whether or not the visitor has a valid ticket.

Finger scanner

Scanning but still want to keep your hands free? We support that too. Use our finger scanners.

Scan head with turnstile or barrier

Continue using existing hardware, then you can! If necessary, we install our scan heads on the existing solution.

API connection

We can also connect to a lot of existing hardware via our API, such as parking systems or cash register solutions.

Group tickets

We offer various options for efficiently admitting groups. For example, you can choose 1 ticket that can be scanned multiple times or a ticket that immediately registers 40 visitors with 1 scan. The scanner can also ask for the exact numbers, so that you can determine the number of visitors after 1 scan via a count.

Online ticket shop

Easily launch an online shop in your house style for selling tickets. Easily integrate this with your own website.

Sales

Offering (combination) tickets on your own website, focusing on different customer journeys, has never been easier.

Up-sell

Easily offer additional items in the order flow, such as parking cards, public transport options, etc.

Discount codes

Be able to issue discount codes for promotional activities and maintain control.

Invitation code

Do you want to send invitation codes for certain private events that can only be booked by invitees?

Corporate identity

Naturally, we will adopt your corporate identity in the ordering process, including logos, fonts, images, etc.

Adjust texts

Do you want to be able to edit, add or translate texts yourself? That is no problem at all.

Optimized for mobile phone

Depending on the target group, 60% to 90% of tickets are sold via mobile phone. Our shops are designed with the mobile phone as the main pillar.

POS

With our POS you can both help visitors with their questions and easily sell tickets and subscriptions. Because you have many options to search orders and view details, you as a cashier can solve all exceptions that you encounter during a day.

Sale

Suitable for selling entrance tickets, subscriptions, and various products at an entrance point.

Sales at capacity

Sell both online and at the cash register from the same capabilities.

Discount

Depending on the roles and permissions, users can easily assign discounts in various ways.

Roles and rights

Create users yourself and then assign users various roles with different permissions.

Print tickets

Easily print tickets and receipts on a receipt printer or Boca ticket printer using various templates.

Printing cards

From the cash register, you can directly create subscription cards. This is possible for both online sold cards and cards sold through the cash register.

Search

Quickly and easily find reservations and orders made online at the cash register.

Calendar

Through the calendar function, employees can quickly generate an overview of the expected number of visitors for a specific day/time slot.

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Inventory management

It is possible to keep track of inventory counts on, for example, merchandise items. You can book new stock, write off corrections during inventory counts, and receive alerts when the stock falls below a certain level.